• Full Time
  • Melbourne - Inpatient
  • No. of Vacancies: 1
  • Experience: 1 - 3 Year
  • Posted 5 months ago

The Health Unit Coordinator collaborates with the clinical team to coordinate all aspects of patient care and transition out of the hospital setting. The Health Unit Coordinator is responsible for performing duties related to patient admission, transfer, and discharge, communication with patients, guests and staff, electronic health records maintenance, and other duties of a clerical nature. The prime importance of this position is the ability to maintain control and order under stressful conditions and periods of high unit activity, while utilizing effective and respectful communication with patients, families, and the health care team.

Major Responsibilities:

·         Coordinate and prioritize tasks, maintaining the daily flow of the unit in a complex, rapidly changing environment

·         Communicate with staff, families, and other departments utilizing effective communication skills

·         Coordinate admissions, discharges, and transfers of patients and maintains medical records and release of information for continuation of care

·         Effectively manage various administrative tasks such as entering patient charges, ordering supplies, and other duties as assigned

·         Demonstrate a high level of attention to detail which is critical when dealing with patient care

·         Recognize possible issues and acts proactively to avoid a negative impact

·         Able to appropriately process the flow and events occurring within the unit

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Qualifications:

·       6 months to 1 year of experience in a medical or customer service environment or experience of a similar nature

·       Demonstrate effective and respectful communication with patients, families, and the healthcare team, using excellent interpersonal skills

·       Ability to adapt to a rapidly changing environment

·       Ability to quickly and appropriately prioritize tasks and manage interruptions

·       Ability to multi-task with multiple requests being asked at once

·       Complete work timely and accurately

·       Work effectively and collaboratively within a team environment

·       Demonstrate exemplary telephone etiquette

·       Possess accurate keyboarding skills

·       Ability to navigate multiple electronic health programs

·       Must be available to meet the scheduling needs of the hospital

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